Frequently Asked Questions
Frequently Asked Questions About CCTV Drain Surveys
What is a CCTV drain survey?
A CCTV drain survey involves using specialist camera equipment to inspect the inside of your drainage system. It helps identify issues such as cracks, blockages, root intrusion, or collapsed pipes without the need for digging or disruption.
Why should I get a CCTV drain survey?
Drain surveys quickly diagnose the cause of recurring blockages or drainage problems. They’re also highly recommended before buying a new property to avoid unexpected repair costs later.
How long does a CCTV drain survey take?
Most domestic drain surveys take between 1–2 hours, depending on the size and complexity of the drainage system. Larger commercial sites may take longer, but we always aim to complete surveys efficiently with minimal disruption.
What will I receive after the survey?
You’ll receive a full written report, including high-quality video footage and clear recommendations for any repair work needed. This helps you understand the condition of your drains and make informed decisions.
Can you repair any problems found during the survey?
Yes — if our survey identifies issues such as blockages or damage, our experienced team can carry out any necessary repairs or drain cleaning to get your system back to full working order.
Do mortgage lenders require a CCTV drain survey?
More and more lenders are now requesting drain surveys as part of property purchases, especially for older homes. Our surveys meet professional reporting standards suitable for mortgage and insurance purposes.
Frequently Asked Questions About Cesspit Emptying Services
How often should a cesspit be emptied?
Cesspits typically need to be emptied every 4–8 weeks, depending on the tank size, water usage, and number of occupants. Because they don’t treat waste like septic tanks do, they fill up much faster and must be emptied regularly to prevent overflows.
What happens if I don’t empty my cesspit regularly?
If a cesspit becomes too full, it can overflow or leak, causing unpleasant odours, flooding, or even pollution. Regular emptying keeps your system safe, compliant, and in good working order.
Do you offer cesspit emptying for both homes and businesses?
Yes. We provide cesspit waste removal for domestic and commercial clients — from private homes and farms to pubs, campsites, and industrial sites.
How do I know when my cesspit needs emptying?
You may notice slow drainage, strong smells, or unusually wet ground near your tank. Many property owners also monitor their tank level using an alarm or dipstick to prevent overfilling.
Are you a licensed waste carrier?
Yes — Morgan’s Septic Tank Waste is fully licensed and registered to handle and dispose of waste safely and responsibly at authorised treatment facilities.
Which areas do you cover?
We’re based in Monmouthshire and serve customers across Hereford, Abergavenny, Chepstow, the Forest of Dean, and throughout South Wales.
Frequently Asked Questions About Septic Tank Installations
What types of portable toilets do you empty?
We provide waste disposal services for all types of portable and chemical toilets, including construction site units, event toilets, festival facilities, and mobile welfare units.
How often should portable toilets be emptied?
This depends on usage. For sites with daily use, weekly emptying is usually recommended. For smaller events or private use, we can schedule collections to suit your needs.
Do you cover both domestic and commercial customers?
Yes — we work with homeowners, event organisers, construction companies, and local businesses throughout Hereford, Monmouthshire, and South Wales.
What happens to the waste after collection?
All waste is safely transported and disposed of at licensed waste treatment facilities, ensuring full compliance with environmental regulations.
Can you provide regular scheduled collections?
Absolutely. We offer flexible service plans, including weekly, fortnightly, or monthly visits, to keep your facilities clean and compliant.
Do you service event sites and festivals?
Yes — we regularly handle waste disposal for outdoor events, festivals, and community gatherings, ensuring fast, efficient turnaround times and minimal disruption.
Frequently Asked Questions About Portable Toilet Waste Disposal
What types of portable toilets do you empty?
We provide waste disposal services for all types of portable and chemical toilets, including construction site units, event toilets, festival facilities, and mobile welfare units.
How often should portable toilets be emptied?
This depends on usage. For sites with daily use, weekly emptying is usually recommended. For smaller events or private use, we can schedule collections to suit your needs.
Do you cover both domestic and commercial customers?
Yes — we work with homeowners, event organisers, construction companies, and local businesses throughout Hereford, Monmouthshire, and South Wales.
What happens to the waste after collection?
All waste is safely transported and disposed of at licensed waste treatment facilities, ensuring full compliance with environmental regulations.
Can you provide regular scheduled collections?
Absolutely. We offer flexible service plans, including weekly, fortnightly, or monthly visits, to keep your facilities clean and compliant.
Do you service event sites and festivals?
Yes — we regularly handle waste disposal for outdoor events, festivals, and community gatherings, ensuring fast, efficient turnaround times and minimal disruption.
Frequently Asked Questions About Septic Tank Installations
How do I know if I need a new septic tank installed?
We start by assessing your property, soil type, and drainage needs to determine the best septic tank system for your site. Our team ensures your installation meets all environmental and building regulations.
How long does a septic tank installation take?
Most installations take between 3 to 5 days, depending on the size of the tank, ground conditions, and site accessibility. We always aim to complete work efficiently with minimal disruption to your property.
Do I need planning permission for a septic tank installation?
In most cases, you won’t need full planning permission, but you must comply with Building Regulations and Environment Agency General Binding Rules. We’ll guide you through all required approvals before starting work.
What size septic tank do I need?
The size depends on your household or business water usage and number of occupants. During our site assessment, we’ll calculate the correct capacity to ensure reliable performance and compliance.
How much does a septic tank installation cost?
Costs vary based on the tank type, size, and site conditions. We provide transparent, no-obligation quotes after a site visit so you know exactly what to expect before work begins.
Do you offer maintenance after installation?
Yes — we provide regular servicing, inspections, and emptying to keep your new system running smoothly for years. Our ongoing maintenance helps prevent costly repairs or blockages.
Frequently Asked Questions About Septic Tank Waste
How often should my septic tank be emptied?
Most septic tanks should be emptied every 3 to 5 years. However, smaller tanks or busy households may need servicing more often to prevent blockages, odours, and overflow.
What are the signs my septic tank needs emptying?
Common signs include slow drains, unpleasant smells, gurgling pipes, or pooling water around your soakaway area. If you notice any of these, it’s time to book an emptying service.
Do you handle both domestic and commercial properties?
Yes. We provide septic tank emptying for homes, farms, pubs, restaurants, construction sites, and a wide range of commercial premises.
How long does septic tank emptying take?
Our team can usually complete the process in under an hour, depending on the size and condition of your tank. We use modern vacuum tankers for quick, clean, and efficient service.
What areas do you cover?
We’re based in Monmouthshire and cover Hereford, Abergavenny, Chepstow, the Forest of Dean, and surrounding South Wales areas.
Are you a registered waste carrier?
Yes — Morgan’s Septic Tank Waste is fully licensed and compliant with environmental regulations, ensuring all waste is disposed of responsibly at approved facilities.